Always here for you

Your dedicated project manager is there to advise you every step of the way, so your project is in expert hands from your quote all the way to the finished translation.

Your specifications and terminology are paramount.
We make sure that you always get exactly the translation you need.

In partnership

As a key account manager, I make sure you are always well taken care of and get the best possible advice.

I am right by your side throughout your projects, working with you to put together the solution that’s perfect for you.

With every project, I focus on ensuring that A.C.T. delivers the optimum service and product – from beginning to end. My goal is to build a long-term relationship with you, so that you know you can always count on me and A.C.T.

Language service provider Contacts Key Account Manager

Andreas Rainer Schwab

M. A., English and American Studies
Senior Project Manager
Language Solutions


My decades of experience in the field of translation have given me considerable insight into the industry.

It is important to me that our freelancers enjoy working for us and that they receive a complete all-round service from us with fair conditions. Likewise, I am committed to ensuring that, thanks to my work, our clients receive translations of outstanding quality.

Language service provider Contacts Vendor Management

Vanessa Ballacchino

Vendor Manager


As a management assistant for office communication at A.C.T., I make sure that everything runs smoothly. And I do my job with a smile on my face.

It is important to me that my colleagues have everything they need to be able to advise and serve our clients effectively.

We can only be fully focused on our clients when our team is happy.

Language service provider Contacts Office Management


After several years in project management, I have been responsible for quality management since 2012. The fact that I have also been in charge of the central project management software for quite some time gives me the background and experience I need to work towards improving processes in the agency. Seamless work processes and continuously striving for improvement are important to me because they are the basis for our ultimate goal: satisfied clients who are thrilled with the quality of our work.

Language service provider Contacts Quality Management

Annika Schmidt

Graduate Translator
Quality Manager


With my expertise as a language technologist and my solution-oriented approach, I work to optimize the use of the latest translation technologies. I place a high priority on always keeping up-to-date with the latest developments.
This means that I can make sure that our project managers, proofreaders and translators can work with the tools smoothly and efficiently. This enables us to offer our clients high quality as well as cost savings.

Language service provider Contacts Machine Translation

Julia Müller

M.A., Terminology and Language Technology
CAT and MT expert


I have helped shape the development of A.C.T. for 18 years. As head of the marketing department, I am the face of A.C.T. to the outside and contribute to the growth of the agency. My second main focus is IT. I have always viewed the rapid changes and challenges in this industry as an opportunity. I take a solution-oriented and unconventionally creative approach in both areas. That’s how I make sure that our employees and clients feel confident and know that their data is always
in safe hands.

Language service provider Contacts Marketing Manager

Hüseyin Uğurel

Chief Digital Officer


The story behind how I was able to set up and manage such a successful agency is a long one, as are the stories of so many entrepreneurs. Sweat, risk, losses, putting all my eggs in one basket and a lot of sleepless nights. I now have the power of a strong team behind me.

After 30 years in the market, I have achieved my goal of aligning everything with a long-term approach, but it is still just the beginning for me. Solid partnerships, highly satisfied clients and happy employees are still the focus of my strategy.

Language service provider Contacts CEO

Cumali Teknetas

Managing Director

Complete client satisfaction is our benchmark.

Whether you are a new client or a long-standing devotee of our translation services: Our project management team is looking forward to your enquiry and will be happy to take care of your project. Expert project managers ensure that even the most stringent of demands are met to your satisfaction. Our qualified all-round service is the foundation of our successful client relations.

Do you have a general question about our agency or our services? Your contact will advise you with dedication and expertise.

A.C.T. GmbH – your guarantee for excellent service.

  • Free callback

    After you submit your callback request, our project management team will contact you without delay.
    Alternatively, you can reach our switchboard at 0800 9090055 – We’re looking forward to hearing from you!

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